Chevrolet Camaros parked outside the Carrectly Auto Care facility in Chicago

Founded in Chicago

About Carrectly Auto Care

Created by enthusiasts, for enthusiasts. Full-service care for every car — with insured concierge pickup, upfront quotes and no waiting rooms.

Our origin story

We Got Fed Up. So We Built Something Better.

We were tired of the same broken status quo everyone else in this industry settled for. So we built something better.

Carrectly is rebuilding vehicle ownership through an extremely customer-centric, on-demand business model — radical transparency, effortless convenience, mobile-first booking, and human, high-quality service — inside one of the largest, and most notoriously distrusted, industries in the country. For decades, drivers have endured predatory pricing, zero transparency, and deep-rooted inconvenience in traditional auto repair.

Our platform pairs pricing analytics and predictive maintenance to anticipate what your vehicle needs, generating a fully upfront quote with zero guesswork or hidden fees. Customer service is guided by AI behind the scenes, but every case is still handled by a real person — and smart routing coordinates pickup, service, and return so you never waste an afternoon in a waiting room.

We aren't updating auto repair. We're restoring trust and setting the new standard for how a city takes care of its cars.

Carrectly studio floor in West Town, Chicago
HQ: West Town / Ukrainian Village, Chicago
Chicagoans served
20,000+
From 700+ reviews
4.9★
Local Chicago partnerships
20+
Servicing the full metro area
One Hub
Concierge pickup or studio drop-off
Your Choice

The five pillars of our disruption

Auto care is a $400B industry stuck in the past.

Here's what's broken, and what we built instead — every part of Carrectly exists in direct response to one of these five problems.

Your timetheir convenience.

The legacy problem

The ultimate inconvenience.

People delay or skip much-needed car service simply because it's inconvenient — disrupting your work schedule, leaving your car for days, arranging rideshares, waiting in dreary rooms.

The Carrectly difference

Built entirely around your life.

Our valet model picks up and returns your vehicle directly from your home, condo garage, or office. You never have to visit a shop or lose an afternoon waiting.

One brand. Zero guesswork.

The legacy problem

A fragmented industry, and no one to trust.

Mechanical here, bodywork there, detailing somewhere else — with quality all over the place and no single brand consumers actually trust.

The Carrectly difference

One trusted hub for everything your car needs.

Mechanical maintenance, paint correction, collision bodywork, XPEL PPF, window tint — all under one accountable brand.

No more mystery invoices.

The legacy problem

Dealership markups. Independent-shop guesswork.

Dealerships push bloated quotes and heavy overhead onto customers. Almost nowhere gives you real price transparency or a choice in parts.

The Carrectly difference

Radical price transparency, dealership-grade quality.

Clear, upfront pricing with real options on parts — OEM or aftermarket — so you stay in control, at lower overhead than a dealership.

Software that actually works for you.

The legacy problem

Software from another decade, running your car.

Nothing is AI-driven. An "appointment" just means your car sits in a lot for three days before anyone touches it.

The Carrectly difference

A 21st-century, digital-first stack.

AI-driven diagnostics, dynamic scheduling, an omnichannel CRM, digital video multi-point inspections, and instant mobile checkout — all built in-house.

One hub beats ten storefronts.

The legacy problem

Paying for real estate you never actually visit.

Traditional auto care is anchored to expensive retail real estate, forcing shops to pass that overhead onto customers.

The Carrectly difference

One hub. Citywide reach.

We run from a centralized hub in West Town, backed by a strategic partner network, servicing the entire city without a storefront on every corner.

"We are fundamentally determined to fix an archaic, broken industry. By building an on-demand business model around transparent, upfront quoting and priority-based service — backed by a tech-and-AI-driven customer service team — we give Chicagoans their time and trust back."

Vladimir GurkotFounder & CEO

The hub behind it all

One Hub. Every Neighborhood. No Storefront Markup.

Instead of paying for retail real estate on every corner, Carrectly runs from a single centralized studio — the same logic behind a delivery-only "cloud kitchen" — so we can put senior-level craftsmanship and citywide reach behind every job, without the overhead of a shop on every block.

Everything under one roof.

Carrectly's West Town studio with customer vehicles parked out front

Studio & shop

Local Hub / Studio

Every vehicle is serviced inside our climate-controlled West Town studio — multi-bay lifts, paint correction cleanrooms, color-matching body booths, and a fully stocked parts vault.

Concierge-serviced vehicle at a downtown Chicago high-rise

Citywide coverage

Logistics & Fleet

Command dispatch for our insured concierge drivers, coordinating pickup and return across downtown towers, residential high-rises, and the whole metro area.

Multi-bay lift inside the Carrectly West Town studio

Partner network

One-Stop Shop — Community & Partnership Powered

Most work happens in-house with our own techs — but for overflow and specialty jobs, we route work to vetted partner shops across Chicago. Good for you, good for the local shops we get to work with.

Our standards

Core Principles

Absolute price transparency

Every quote runs through pricing analytics that benchmark against other Chicago shops, so you know exactly how your price compares. You get real OEM vs. aftermarket choices and a clear breakdown of what the job actually requires — no hidden fees, no high-pressure upsells.

Honest guidance & high-quality service

Great service starts with a skilled workforce — every vehicle is handled by trained master technicians inside our climate-controlled West Town studio, and we're not cutting corners on quality to get there. You also get personal, straightforward advice about what your car actually needs, not what's easiest to upsell.

On-demand speed & convenience

Intelligent routing plus complimentary doorstep valet means booking and tracking service is effortless, on your schedule. Most vehicles are back in your hands the same day — turnaround speed isn't an afterthought here, it's the whole point of how we built this.

Leadership & extended crew

The Team Behind Carrectly

Founders, software engineers, logistics managers, master technicians and the service crew who keep every car moving through the studio.

Vladimir Gurkot, Founder & CEO at Carrectly

Vladimir Gurkot

Founder & CEO

Directs business strategy, Chicago studio operations and the founding vision behind Carrectly OS.

Igor Flyunt, Chief Technology Officer at Carrectly

Igor Flyunt

Chief Technology Officer

Architects Carrectly OS — the photo quoting engine, capacity algorithms and unified CRM pipelines.

Margo Aleksieieva, Chief Human & Marketing Manager at Carrectly

Margo Aleksieieva

Chief Human & Marketing Manager

Owns brand marketing, team operations and customer experience communication across every Chicago channel.

Taras Leskiv, General Manager at Carrectly

Taras Leskiv

General Manager

Runs warehouse throughput, parts staging, bay scheduling and day-to-day valet dispatch.

Client advocacy

Concierge & Customer Service Representatives

Our in-field concierge crew and in-house customer representatives are your advocates and advisers. They give you guidance, free quotes, and coordinate logistics and service timing around your availability. You always get updates and a clear ETA — you never have to wonder how long things will take. When you meet your concierge, they'll walk you through your service options on the spot, and once your car reaches the studio, work starts right away.

  • Live SMS updates
  • Schedule coordination
  • Valet dispatch

Master Technicians & Specialised Crews

Behind every service is a specialist. Our technical bench spans every discipline needed to return a car in showroom condition.

Detailing specialists

Multi-stage paint correction, ceramic coatings, steam extraction and full interior restoration.

Mechanical technicians

Certified diagnostics, EV specialists, brake overhauls and suspension work.

Bodywork & paint masters

Computerised colour matching, dent extraction, aluminium welding and structural panel alignment.

Partner shop network

Vetted specialists from trusted regional partner shops for the work that needs a dedicated bench.

Put our tech to work for you

Bring Carrectly's Edge to Your Business.

The same CRM, admin engine, and logistics network running our own studio — built to improve operations and customer satisfaction for shops and partners too.

Where to Find Us

Drop by the West Town studio, or stay where you are — our insured concierge picks the car up anywhere in Chicagoland.

Main service center

3069 W Grand Ave
Chicago, IL 60622
West Town
Mon – Fri: 9:00 AM – 5:00 PMSat – Sun: Closed

Here To Answer Any Questions

We run from one centralized West Town studio instead of a storefront on every corner, with upfront pricing, on-demand valet pickup and return, and our own software handling scheduling and dispatch — so you get dealership-grade quality without the overhead or the guesswork.
Every request — call, text, or online booking — flows into Carrectly OS, our own CRM and dispatch engine. It handles quoting, scheduling, technician workload, and valet routing in one system, with AI-guided automation behind the scenes and a real person on every case.
Our insured concierge drivers run pickup and return across the full metro area, dispatched and tracked through the same system that runs the studio. You get live status updates the whole time your car is out.
Dedicated specialist crews — detailing, ceramic coating and PPF installers, mechanical repairmen and technicians, bodywork specialists, and upholstery and aesthetics craftsmen — all working out of the same climate-controlled studio.
Yes — shop owners can get onboarded onto Carrectly OS directly, running the same CRM, dispatch, and quoting engine we use ourselves. See the "For Shop Owners" section above to get started.
Yes. We partner with property managers, fleets, dealerships, and businesses to run their car care on-site or as a paired program. Send an inquiry through the "Fleets, Businesses & Properties" section above and we'll follow up.
One studio, one hub. We run the same "cloud kitchen" logic as a delivery-only kitchen — centralizing craftsmanship in West Town and reaching the whole metro area through logistics, instead of paying for a storefront on every block.

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