INFORMATION WE COLLECT
We collect information to provide and improve our Services, to administer your use of the Services and to enable you to enjoy and easily navigate our Services. When you interact with us through the Services, we may collect Personal Data and other information from you, as further described below:
Personal Data That You Provide Through the Services
When you interact with Carrectly through the Services, we receive and store certain personally non-identifiable information. Such information, which is collected passively using various technologies, cannot presently be used to specifically identify you. Carrectly may store such information itself or such information may be included in databases owned and maintained by Carrectly affiliates, agents or service providers. The Services may use such information and pool it with other information to track, for example, the total number of visitors to our Site, the number of visitors to each page of our Site, and the domain names of our visitors' Internet service providers. It is important to note that no Personal Data is available or used in this process.
In addition, we may use “Flash cookies” to better operate the Services. Flash cookies are local shared objects used to display content based upon what you view on our site. Flash cookies personalize your visit, but are different from the browser cookies discussed above, because of the amount of, type of, and how data is stored. Cookie management tools provided by your browser will not remove Flash cookies.
We may also use technologies called “web beacons”, which communicate information from your Internet browser to a web server. Web beacons can be embedded in web pages, videos, or emails, and allow a web server to read certain types of information from your browser, including whether you have viewed a particular web page or email message, and determine, among other things, the time and date on which you viewed the web beacon, the IP address of your computer and the URL of the webpage from which the web beacon was viewed.
Aggregated Personal Data
In an ongoing effort to better understand and serve the users of the Services, Carrectly often conducts research on its customer demographics, interests and behavior based on the Personal Data and other information provided to us. This research may be compiled and analyzed on an aggregate basis, and Carrectly may share this aggregate data with its affiliates, agents and business partners. This aggregate information does not identify you personally. Carrectly may also disclose aggregated user statistics in order to describe our services to current and prospective business partners, and to other third parties for other lawful purposes.
OUR USE OF YOUR PERSONAL DATA AND OTHER INFORMATION
OUR DISCLOSURE OF YOUR PERSONAL DATA AND OTHER INFORMATION
Carrectly is not in the business of selling your information. We consider this information to be a vital part of our relationship with you. There are, however, certain circumstances in which we may share your Personal Data with certain third parties without further notice to you, as set forth below:
Our Drivers and Concierges
Carrectly may share information about clients with drivers so that they can effectively deliver car care Services. This information includes the name of the client requesting the car care Services, applicable Vehicle Information, Services requested, any special instructions, as well as the Drop Off and/or Pick Up address for the applicable car care Services. Such drivers may be able to retain certain information learned over the course of providing car care Services, including after the car care Services are complete.
Service Centers, Car Washes, Dealers, Repair Shops
Carrectly may also share information about clients with your Prefered Shop / Dealer or our Vetted Service Centers so that they can effectively deliver Car Care Services requested. This information includes the name and contact information of the client requesting the Car Care Services, applicable Vehicle Information, as well as Service instructions provided by you.
Agents, Related Companies and Third Parties
As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, Personal Data may be part of the transferred assets.
Carrectly may disclose your Personal Data if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of Carrectly, (iii) act in urgent circumstances to protect the personal safety of users of the Services or the public, or (iv) protect against legal liability.
You can visit the Site without providing any Personal Data. If you choose not to provide any Personal Data, you may not be able to use certain Services.
LINKS TO OTHER WEB SITES
To maintain the accuracy of the Personal Information, as well as to prevent unauthorized access and ensure the correct use of Personal Information, we have implemented reasonable steps to protect the Personal Information provided via the Services from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. When you type in sensitive information such as credit card details, it will be automatically converted into codes before being securely dispatched over the Internet. All electronic Personal Information that we maintain is securely stored and further protected through our use of appropriate access controls. When disposing of Personal Information, paper documents containing Personal Information are securely destroyed, and electronic files storing Personal Data are permanently deleted. However, no Internet or email transmission is ever fully secure or error free. In particular, email sent to or from the Services may not be secure. Therefore, you should take special care in deciding what information you send to us via email. Please keep this in mind when disclosing any Personal Data to Carrectly via the Internet.
ACCESS TO INFORMATION
To keep your Personal Data accurate, current, and complete, please contact us as specified below. We will take reasonable steps to update or correct Personal Data in our possession that you have previously submitted via the Services.
OTHER TERMS AND CONDITIONS
Your access to and use of the Services is subject to the Terms of Service at www.carrectly.com/terms.
You may contact us at: [email protected]
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